77cdPrivacy Policy of

1 What Data We Collect

When you create an account or use our services at 77cd, we collect certain necessary information. This data is used to provide you with the best possible experience. We only collect information that is genuinely required to deliver our services.

Information collected at registration:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Residential Address (District/Division)
• Preferred Username

Information collected during KYC verification:

• Copy of National ID or Passport
• Selfie or photo (for identity verification)
• Bank or mobile banking account details

Automatically Collected Information:

• IP Address & Device Type
• Browser information and operating system
• Time spent on site and pages visited
• Transaction History & Gaming Activity

2 Why We Use Your Data

77cd uses your information only for specific, transparent purposes. No data is ever used unnecessarily. Below is a brief overview of what information we use and why:

• Account Management: To create your account, enable login, and ensure account security.
• Transaction Processing: To accurately process deposit and withdrawal requests.
• Identity Verification: To verify age and prevent fraud.
• Service Improvement: To better understand your preferences and improve our services.
• Promotions & Bonuses: To send you relevant offers (with your consent only).
• Legal Obligations: To comply with government regulations and anti-money laundering laws.
• Support Services: To resolve your concerns or queries promptly.

77cd will obtain your consent whenever required before using your data. If you no longer wish to receive marketing messages, you can opt out at any time through our support team.

3 Data Sharing & Third Parties

77cd never sells your personal data or shares it with third parties for advertising purposes. However, limited information may be shared in certain situations necessary for operating our services:

• Payment Providers (bKash, Nagad, Rocket): Only the information necessary to complete a transaction is shared. They operate under their own privacy policies.
• Technology Partners: Server hosting and cybersecurity providers may access limited data under contractual agreements.
• Law Enforcement: Information may be disclosed pursuant to a court order or other legal requirement.
• Fraud Prevention: Data may be shared with security partners for the purpose of investigating fraud.

4 Cookies & Tracking Technologies

77cd uses cookies and similar technologies on its website to ensure smooth browsing and maintain security. Cookies fall into three main categories:

• Essential Cookies: These are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings. Disabling these may affect certain features.
• Analytics Cookies: Helps us understand which parts of the site are used most. You can disable these if you wish.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may prevent some 77cd features from functioning properly.

5 Data Retention Period

77cd retains your data only for as long as necessary — no longer. The general rule is:

• Data is retained for as long as the account remains active.
• After account closure, core records are retained for up to 5 years to meet legal obligations.
• Transaction data is retained in accordance with financial regulatory requirements.
• If marketing consent is withdrawn, the relevant data will be promptly deleted.
• KYC documents are retained for a defined period as required by legal obligations.

6 Your Rights

77cd believes you should have full control over your own data. Your key rights are outlined below:

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

7 Security Measures

77cd maintains multiple layers of security to protect your data. We take the highest precautions on both the technical and organizational fronts.

• 256-bit SSL Encryption: Across all data transmissions.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & Intrusion Detection: For server protection.
• Regular Security Audits: By third-party specialists.
• Staff Training: Only authorised personnel may access your data.
• Data Backup: Encrypted backups are taken on a regular basis.

In the event of a security breach, 77cd will promptly notify affected users and take immediate steps to minimise any harm.

8 Children's Privacy

77cd strictly refrains from providing services to anyone under 18. Our platform does not knowingly collect any information from minors.

If we become aware that personal data of a minor has been collected inadvertently, we will immediately delete that data and close the associated account.

9 Privacy Policy Updates

77cd may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, you will be notified via email or in-app notification.
• Your consent will be obtained before any new policy takes effect.

We recommend checking this page regularly to stay up to date with our latest Privacy Policy. To request a copy of a previous version, please contact our support team.

10 Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact our Data Protection team. We typically respond within 3-5 business days.

When submitting a request, please use your registered mobile number or email address to verify your identity. This allows us to assist you quickly and accurately.